Getting your job done faster
Excel formulas that stop the copying and pasting. Keyboard shortcuts. Templates. The unglamorous things that save an hour a day.
For adults
Computer help for adults
Fix the gaps nobody ever taught you, and stop quietly dreading the parts of your job that involve a computer.
The workaround
Everybody has one thing they do the long way.
The spreadsheet retyped by hand every month. The document saved as seven versions because the good one might be any of them. The report that takes a whole afternoon because of one step nobody ever explained.
These workarounds are invisible, because you built them yourself and they do work. They just cost you hours every week, and quietly convince you that you are not a computer person.
You almost certainly are. You were just never shown the two or three things that would collapse the whole workaround into a click. That is one session, usually.
Where I help most
The things adults actually get stuck on.
Files you can actually find
A folder structure that makes sense, cloud storage that syncs the way you expect, and an end to seventeen versions of the same document.
Backups that work
Most people have no backup, or one they have never tested. We set one up and then deliberately restore from it, so you know it works.
Home network and Wi-Fi
Why the far bedroom has no signal, whether a mesh system is worth it, and how to stop the internet dropping out every evening.
Security without paranoia
A password manager, two-factor authentication, and what to actually worry about, as opposed to what the ads want you to worry about.
Buying advice, before you buy
What laptop, what printer, what to ignore in the specifications. Twenty minutes here routinely saves several hundred dollars.
Worth thinking about
The skill gap that is opening right now is AI.
Whatever you make of it, AI tools are being pushed into ordinary workplaces at speed, and the people who understand what they are good at, and more importantly where they confidently produce rubbish, are going to be worth a great deal more than the people who either ignore them or trust them blindly.
This is the same story as spreadsheets in the eighties and email in the nineties. It was never the technology that decided who came out ahead. It was who bothered to learn it early.
No sales pitch
I will tell you when you do not need me.
Some problems are a five-minute fix, and I will say so rather than booking you in for a series.
If the honest answer is that your ten-year-old laptop needs replacing rather than tutoring, you will get that answer. If the software you have been fighting is genuinely bad and a free alternative would be better, I will point you at it. If your problem needs a repair technician rather than a teacher, I will tell you that too.
I am not trying to build a subscription. I am trying to make myself unnecessary, reasonably quickly, so that you recommend me to somebody else.
Straight answers
Questions people ask
I am embarrassed about how little I know. Is that normal?
Extremely. Most adults have gaps because software changed underneath them while they were busy doing their actual job. Nobody is issued a manual at 35. The people who look effortless are usually just better at hiding the same gaps.
Can you help with work software like Excel or Teams?
Yes. Excel, Word, Outlook, Teams, SharePoint, Google Workspace. Practical use rather than certification theory: how to do the thing you are actually stuck on, on your real files.
Can you help me set up a home office?
Yes: computer, monitors, printer, Wi-Fi that reaches the back room, file backups, and a setup that will not wreck your back. I can advise before you buy so you do not waste money.
Do you do one-off sessions or ongoing?
Both. Plenty of people book once to solve one specific problem and never need me again. Others book monthly. There is no package and no minimum.
Can you help my small business?
For training and setup, yes: getting your staff comfortable with the tools, sorting backups, tightening up security basics. I am a tutor rather than a managed service provider, so ongoing 24/7 support is not something I offer.