Spot a scam email or call
The six signs that give away almost every scam, and the one rule that protects you when you cannot tell. Written in plain English, no jargon.
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Plain English, no sign-up, nothing to buy.
47 guides written for people who have been told to "just google it" and found that every result assumed they already knew the answer. Read them, use them, send them to whoever needs them.
6 guides
Scams and staying safe
How to recognise what is coming at you, and what to do if you have already clicked.
If you have been scammed
A calm, ordered list of what to do first if you think you have been scammed. Who to ring, what to change, and why the first hour matters most.
Read itPasswords that work
Why most password advice is wrong, what actually keeps an account safe, and how to manage dozens of them without writing them on a note by the computer.
Read itTwo-factor authentication
What that six-digit code is actually for, why it stops most account break-ins, and how to turn it on without locking yourself out.
Read itFake tech support calls
Someone rings claiming your computer has a virus. Here is exactly how that scam runs, why it is convincing, and what to do if you already let them in.
Read itIs this text real?
Parcel notices, bank alerts, toll bills and messages from your children on a new number. How to check a suspicious text in under a minute.
Read it6 guides
Getting started with computers
The basics nobody was ever taught properly, explained without any assumed knowledge.
Easier to read screens
Text too small, contrast too weak, buttons too fiddly. The settings that fix all of it on Windows, Mac, iPad and phone, and why nobody ever shows you.
Read itVideo call the grandkids
Which app to use, how to actually start a call, and how to stop the awkward silences. A plain guide to FaceTime, Messenger, WhatsApp and Zoom.
Read itBack up your photos
Your photos are probably in exactly one place. Here is how to fix that properly, in about an hour, without needing to understand the cloud.
Read itWhat is the cloud?
A plain explanation of what the cloud actually is, whether your files are safe there, and what you are paying for when storage runs out.
Read itEmail basics
Reply versus reply all, what CC and BCC actually do, why attachments fail, and where the email you know arrived has gone.
Read itFind a lost file
You saved it, and now it is gone. How to find any document on Windows or Mac in about a minute, and how to stop losing them in future.
Read it6 guides
Understanding AI
What these tools genuinely do, where they get things wrong, and how to use them at work or school.
What AI can and cannot do
A plain English explanation for anyone who keeps hearing about AI and cannot tell what is real. What it is genuinely good at, and where it confidently lies.
Read itAI at work
Where AI genuinely saves time at work, the mistakes that cause real trouble, and the verification habits that keep you out of it.
Read itNever paste this into AI
Where your typed information actually goes, what stays private, and the specific things that should never go into an AI tool.
Read itAI for students
An honest guide for students and parents on using AI for schoolwork. What genuinely helps you learn, what gets you caught, and why the line matters.
Read itAsk AI better questions
Most poor AI answers are caused by vague questions. Five changes that reliably produce far better results, with examples.
Read itAI scams and fake voices
Scammers can now copy a voice from a few seconds of audio. What that means for you, how to spot it, and the family password that defeats it.
Read it6 guides
Fixing things
Why it is slow, why it will not connect, and what to try before paying anybody.
Why is my computer slow?
The real reasons computers get slow, what genuinely fixes it, and the one upgrade that transforms an old machine for about a hundred dollars.
Read itWi-Fi dead spots
Why the signal dies at one end of the house, what actually fixes it, and why a more expensive router is usually not the answer.
Read itPrinter will not print
Why printers stop working, the fixes that actually help, and how to stop it happening again. Plus what to buy if yours is beyond saving.
Read itPhone storage full
Why your phone filled up, what is safe to delete, and how to stop it happening again without losing a single photograph.
Read itComputer will not turn on
A calm diagnostic order for a computer that shows no signs of life, what each symptom means, and when it is worth repairing.
Read itWindows 11 basics
Where everything moved, the settings worth changing on day one, and the handful of shortcuts that make Windows 11 far less annoying.
Read it4 guides
Buying advice
What to buy, what to ignore, and when your current one is perfectly fine.
Choosing a laptop
What actually matters when buying a laptop in Australia, what to ignore, and how much you genuinely need to spend for what you do.
Read itDo you need antivirus?
The honest answer about antivirus in Australia, what Windows already gives you free, and what genuinely protects you instead.
Read itFirst computer for a student
What a school or university student actually needs, what schools require, and where parents most often overspend or under-buy.
Read itIgnore these specs
Which numbers on the box actually affect how a computer feels to use, which are marketing, and how shops use the difference.
Read it5 guides
Getting into IT
What to learn, in what order, and what actually gets somebody hired.
Getting into IT
An honest order of learning for anyone starting an IT career in Australia, what employers really look for, and the mistake nearly everybody makes first.
Read itPractitioner vs academic
What a working IT professional brings that a classroom cannot, where academics are genuinely better, and how to tell which one you need.
Read itFirst IT job, no experience
How to break the experience trap, what to put on a resume with no industry history, and what actually happens in an entry-level IT interview.
Read itIT careers and AI
An honest look at what AI is actually changing in IT work, which roles are affected, and what to learn if you are starting now.
Read itIT certifications
An honest look at which certifications employers value in Australia, which are a waste of money, and where they fit against experience.
Read it4 guides
Home labs
Building real infrastructure at home, on ordinary hardware, to learn on.
Your first home lab
What a home lab is, why it is the fastest way to learn IT properly, and exactly what to build first without spending much money.
Read itCheap home lab hardware
What to actually buy for a first home lab, where to find it in Australia for very little, and the expensive mistakes beginners make.
Read itWhat to run on a home lab
Twelve things worth running on a home lab, in the order that teaches you most, from an ad blocker to a monitoring stack.
Read itHome lab safety and the law
How to run a home lab without wrecking the family network, and the legal line every young person learning security needs to understand.
Read it3 guides
NSW school IT subjects
Computing Technology, Software Engineering, Enterprise Computing and VET IDT.
Software Eng or Enterprise?
A plain comparison of the two NSW HSC computing courses, what each actually covers, who each suits, and what they lead to afterwards.
Read itHSC major project
How to scope, plan and document an HSC Software Engineering or Enterprise Computing project without losing marks in the last fortnight.
Read itIs VET IDT worth it?
What the NSW VET IDT course actually gives you, how the ATAR and work placement work, and who it suits better than the academic computing courses.
Read it2 guides
For small business
Backups, security and getting value from software you already pay for.
Test your backup
Most small businesses have a backup nobody has ever restored from. How to test yours properly in half an hour, and what usually turns out to be wrong.
Read itUsing the 365 you pay for
Most small businesses use an expensive subscription as an email account. What else is included, and which parts are genuinely worth turning on.
Read it5 guides
For other tutors
How to teach this well, what to charge, and the legal and practical basics of tutoring in Australia. Written for anyone thinking of doing the same thing.
Start a tutoring business
The practical steps to set up as a computer tutor in Australia. ABN, insurance, working with children checks, pricing and finding your first clients.
Read itWhat to charge
Honest guidance on pricing computer tutoring, what the market actually pays, and why the cheapest rate is not always the kindest one.
Read itTeaching seniors well
Practical technique for anyone teaching older adults. What actually works, what quietly destroys confidence, and why most tech support gets this wrong.
Read itClients without advertising
How a local tutoring business actually finds clients, why paid ads rarely work for this audience, and what to do in your first three months.
Read itThe first lesson
A practical structure for the first session with somebody frightened of their computer, and the mistakes that lose them before you start.
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